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You can contact us by email. Click here
We strongly believe that our customers' happiness is the key of our success and we proud ourselves to have one of the highest customer satisfaction ratings. Once you will shop with us we know you will come back. Every single order is manually reviewed to assure a prompt processing and shipping. In the remote case of any issue with your order or fulfillment delays, one our skilled customer service representative will immediately get in touch with you to quickly solve the matter.
Our platform allows you to track your order processing status or the location of your shipment 24 hours a day 7 days a week. Login to your shopideas.com personal account for live tracking.
You can track the status or location of your order in real time 24 hours a day by simply logging at any time in your Shopideas.com account.
Click here to login in your shopideas.com account
Each of our merchants has their own return policy (they differ from merchant to merchant). Most merchants will list their Return Policy under the "Return Policy" link on their storefront page. If not available, please contact the merchant directly and they will be able to answer your questions. You can find all the store here
ONLINE: Please use our secure web site at www.shopideas.com
BY E-MAIL: E-mail your order(s) 24 hours a day. Please use the online contact form above
BY MAIL: You can send us your order(s) via regular mail.
Mail to:
Shopideas Networks
2125 Biscayne Boulevard suite 580
Miami FL 33137
United States of America
We accept Visa, MasterCard, American Express, Discover, Checks, Money Orders, Western Union and Wire Transfers.
We ship our products via FEDEX or UPS. Oversize items will be shipped via priority trucking company.
SHIPPING AND DELIVERY IN THE CONTINENTAL U.S.A:
All orders received will be shipped FEDEX or UPS standard ground service unless different shipping instructions are provided (Overnight, Second day delivery are Available). Normal delivery anywhere in the continental USA, depending on the distance you live from FL, is only 1-5 business days using the ground service. We also recommend shipping to a business location for a quicker delivery.
SHIPPING AND DELIVERY OUTSIDE THE CONTINENTAL U.S.A:
Orders shipped outside the US will be shipped via the most economic carrier available. Once the order is received a customer care representative will immediately contact you with the shipping quotation. If you will authorize the charge we will process the order. Your credit card will not be charged unless you have provided consent to the international freight quote.
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| Our Online Security Guarantee: |
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We have the most confidence in our secure online ordering system. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels across the Internet. We guarantee that every order placed from our portal will be 100% safe. This means you pay nothing if unauthorized charges are ever made to your credit card as a result of shopping at our store.
We are committed to protecting your privacy online. We do not sell or rent your personal information to others. We use customer information we collect only for the purposes of filling and processing orders, contacting purchasers to inform them of their order status and for internal analysis. |
